1. Any reference to Company/Seller
shall mean .Ridelow (UK) Ltd trading as Ridelow, 27-29 Church Street,
Manchester, M4 1PE who sell or supply bicycles and bicycle equipment, clothing
and accessories in the course of their trade or business.
2. Buyer/Purchaser shall mean any person, sole trader, partnership, business,
body corporate or other entity detailed in the appropriate section of the sales
invoice/order form and shall include all successors, heirs and assigns. Where a
person deals entirely as a consumer, legal rights shall remain unaffected.
Where the term buyer appears within these terms it shall mean consumer
buyer/purchaser unless specified as relating to a trade buyer or consumer buyer
individually.
3. Goods or equipment shall mean the items detailed in the appropriate section
of the sales/order form and it shall be a core term of this agreement that all
ancillary items are additional to this agreement unless specifically detailed
within the sales invoice/order form.
4. Price shall mean the consideration due for purchase and shall
include VAT unless otherwise stated. Purchasers should note that prices quoted
may vary during the currency of brochures (upwards or downwards) and current
prices are quoted at the time of order. In respect of orders placed via the
Internet, these shall not be accepted by us until confirmed.
2. GENERAL
5. "Working day" shall mean any day excluding Saturdays, Sundays and
public holidays.
6. These conditions shall apply to all of the company's quotations and
contracts, orders (including telephone orders) for the sale or supply of goods
accepted by the company. For the trade buyer, any other terms or
representations, whether implied by statute, made prior to, collateral with or
subsequent to the contract or order are hereby excluded and shall not be
binding upon the company. For the consumer purchaser, additional conditions
shall only be binding upon the company if confirmed in writing by the company.
7. The company reserves the right to amend technical or clerical errors in any
order without notice. In addition, the buyer shall ensure that all details contained
within the order are correct and no liability for any error or inaccuracy shall
lie with the company.
GUARANTEES
8. All guarantees for products are provided entirely by the manufacturers/UK
importers and are subject to terms contained therein. Purchasers are reminded
to complete all warranty cards/documents upon receipt of goods where
appropriate.
LIMITATIONS UPON LIABILITY
9. Advice given by agents or servants of this company during telephone/Internet
orders is based entirely upon information given by the purchaser. Where advice
is given after visual inspection by agents or servants of this company, such
advice shall amount to an opinion only and the company shall not accept
liability for any inaccuracies. Additionally, goods supplied are supplied only
to correspond to the purpose for which goods of that kind are commonly supplied
and not alternative uses to which they may be put.
No liability for failure can be accepted by this company for such alternative
use, amendment or modification.
10. Compatibility of goods is not guaranteed where modifications or alterations
have been made and the company shall, in such circumstances, and at its
discretion, issue a refund or credit to the purchaser.
11. Where goods purchased by the buyer are alleged to be defective, the
purchaser agrees to return such goods to the seller for inspection and report
(without the seller replacing the said goods prior to such inspection). The
purchaser further confirms that it shall be reasonable for the seller to inspect,
repair or replace (at its option) such defective goods and allow manufacturers
to undertake inspections so as to allow production methods to be modified. The
purchaser also accepts that it is reasonable to inform the seller of any
interruption, defect or other failure prior to contacting independent third
parties or incurring expense and, in addition, to allow the seller to remedy
the defect, failure or interruption. Parts modified or adapted by the purchaser
shall no longer be warranted by the manufacturer nor shall the company be
liable for any failures resulting subsequent to modification.
12. "Competition" goods are supplied for specialist use and are
subject to extreme wear and stress whilst in use. Life expectancy and
durability are greatly reduced and purchasers should note that any claim for
failure/wear shall be limited to that of the manufactures guarantees. It is
agreed that such use shall be a relevant circumstance for the Sale of Goods Act
1979 (as amended). In addition, parts connected to parts supplied by this
company may be placed under stress where specialist/competition parts are used,
and purchasers should take advice from experts prior to purchase. Manufacturers
may also limit guarantees when components are installed for competition use.
13. Where modifications or alterations and poor maintenance to goods have been
made the company shall accept no liability for death or personal injury unless
caused directly by its own negligence.
14. No liability is accepted by the company where purchasers attempt to modify
or install components supplied where it is known or ought reasonably to be
known that the part supplied is incorrectly supplied, defective or otherwise
not in accordance with the order.
15. The company accepts no liability in respect of failure to supply or other
interruptions caused by matters beyond the reasonable control of the company,
including strikes, lockouts, civil disputes, acts of God, war or actions by
third parties.
16. Notwithstanding any other provisions of this Agreement, nothing in this
Agreement shall confer, nor is it intended to confer, a benefit on any third
party (for the purposes of the Contract (Rights of Third Parties) Act 1999 or
for any other purpose).
PAYMENT TERMS
17. Quotations are given on the assumption that no variation in the price will
be made by the manufacturer/sole importer and that
Government levies remain unaltered. In the event of such changes, orders placed
before the variation will remain the same price and no further increases will
be passed to customer.
TITLE AND DELIVERY
18. Title to the product shall not pass to the buyer until the company has
received payment in full completing the contract. In the event that sums owing
in respect of other items ordered within contract remain due, apportionment by
this company shall take place without prejudice to the right to retain title in
respect of all goods ordered.
19. All times given for despatch or delivery are approximate and time shall not
be of the essence. The buyer agrees to allow 30 days in any written notice
making time of the essence and further agrees to accept full liability in
respect of delayed or late delivery or dispatch. In any event, delivery times
are approximate and variable. When delivery is effected to the purchaser
directly or to an independent delivery contractor as agent for the purchaser,
risk shall pass to the buyer immediately.
20. The buyer is required to notify the company, in writing, of any shortage,
miss delivery or other discrepancy immediately, or at the latest within five
days of such failure, thereafter the buyer shall be liable for any such
discrepancy. Where delivery is effected to the buyers own delivery contractor,
loss or damage in transit claims should be made directly to the carrier. The
company will assist purchasers in making their claim. Buyers should retain all
packaging in the event of a claim or return within the terms of this agreement.
CANCELLATION OF ORDERS AND LIABILITY
21. A consumer buyer shall have the right to cancel any contract for goods made
in accordance with these Terms and Conditions within fourteen working days from
the day after delivery of the goods.
Cancellation of the contract can be effected by service of the Cancellation
Notice annexed to these Terms and Conditions signed on behalf of the buyer and
delivered either by fax to 01293-574901 or by first class post to the Company's
Head office.
22. If a Notice of Cancellation is received by the Company in accordance with
clause 23 the consumer buyer shall become liable to return the goods to the
Company forthwith, to such address as directed by the Company preferably in
their original packaging (and without having been installed or used) and at the
consumer buyer's sole expense.
23. If the consumer buyer fails to return the goods within 14 days of the
cancellation of the contract, the Company shall be entitled to collect the
goods from the consumer buyer and to recover any direct costs involved in such
collection from the consumer buyer.
24. The Company shall effect a refund of any monies owing to the consumer in
respect of the goods within 30 days from the date of cancellation of the
contract. Such a refund will be subject to any set of monies to which the
Company is entitled under clause 25.
25. Goods delivered to the buyer may be returned to the Company preferably in
original packaging (packaging must be adequate for returning by post etc) and
without being installed or used for credit within 14 days from the day after
delivery of the goods.
26. The buyer confirms that he shall comply with any or all rules relating to
installation of the product concerned and fully accepts that any loss which
results from forced, misdirected, inappropriate or unqualified installation
shall not be accepted by the company.
JURISDICTION
27. This agreement shall be interpreted in accordance with English
Law and industry custom and practice, and English courts shall have sole
jurisdiction in respect of any dispute arising there from. In respect of
Internet sales, jurisdiction or the agreement shall be with English Law and it
shall be deemed that any agreement is made in Crawley, West Sussex,
irrespective of any rule of contract dictating otherwise.
PRIVACY POLICY
PLEASE NOTE:
A1. Ridelow values your privacy, and therefore do not disclose information to
third parties. Cookies are used on this shopping site only to keep track of the
contents of your shopping cart once you have selected an item, and to store
delivery addresses when you register. There is an option to store a cookie on
the PC when you first register.
When you pay for goods your details are passed through the Protx system purely
for payment processing and anti-fraud purposes, for your protection.
We are committed to protecting your privacy. We will only use the information
that we collect about you lawfully in accordance with the Data Protection Act
1998 . We will collect any information given at the time of the ordering
process only to enable us to input and process your order.
We will not e-mail you in the future unless you have given us your consent. If
you wish to be deleted from our mailing list at any time please follow the
unsubscribe link at the bottom of the email.
If you wish to contact us regarding our privacy policy please email us:
A2. This website has been prepared
solely on the information supplied by the contributors and manufacturers. Its
accuracy cannot be guaranteed. The publishers and their production team cannot
accept liability for inaccuracies, errors or ommisions in such information
howsoever arising. Prices are correct at the time of submission to the site,
excluding genuine mistakes.
Specifications are advised by the manufacturer, and are subject to change by
the manufacturer at any time.
