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Shipping & Returns
Shipping Times :
Most UK orders are dispatched to our customers within 3-4 working days.
Damaged Goods, Delivery Shortages and Returns:
Any shortage or damages found to your order must be reported within 14 working days of receiving merchandise.
No returns or exchanges will be accepted without prior authorization.
No returns or exchanges will be accepted after 30 working days of receiving merchandise.
Customer is responsible for all Shipping & Handling charges back to Ridelow.
At Ridelow our aim is to make your shopping experience as trouble free as possible. If you have any questions regarding your order please call or send an email.
Licence to Thrill Ltd (t/a Ridelow)
27-29 Church Street
Tel : 0161 834 5788
Normal business hours are:
Monday - Saturday: 9.30am to 6pm
Sunday: 12pm to 4pm